If you have questions about your artwork file, or you'd like us to check the quality before you place your order, please email the artwork to firstname.lastname@example.org along with your order information.
Acceptable Files for Printing
- EPS (Encapsulated Post Script)
- AI (Adobe Illustrator)
- PDF (Adobe PDF)
- PSD (Adobe Photoshop)
- JPG (High Resolution JPEG)
- TIFF (High Resolution TIFF)
Vector files are line art, scalable to any size without losing resolution - the image will stay clean and crisp
- EPS (CS5 or lower)
- AI (CS5 or lower)
If submitting these files be sure you have converted all fonts to outlines or curves. Vector files can be submitted at any size proportionate to the banner size ordered.
Raster Files / Images
Raster files & images are pixel based images, and depending on the resolution the image becomes blurry as enlarged.
If submitting these files, please follow the guidelines below:
- 100% scale (full size output) at 100 dpi
- 50% scale at 200 dpi or higher
- 25% scale at 300 dpi or higher
- 10% scale at 600-1200 dpi recommended
Thumbnail sized jpg and gif. files are not at a high enough resolution to be used on large prints like banners.
Vectorizing / Recreating Images
If you are not able to provide us with a good quality image, we do have a vectorizing/recreating service available. Most logos or images can be recreated for $35; however images with more detail are subject to quoting prior to vectorizing the image. Please contact a sales representative for more details.
This service needs to be paid for in advance and we will be happy to give you a copy of the vector file once it is complete.
- No bleeds are necessary (unless ordering a banner stand that requires one)
- Set up size proportionate to the size banner you are ordering.
- To prevent any text or important images from falling on the hemline or interrupted by a grommet, you will want to keep them at least 2" away from edge.
- Convert all text to outlines
Exact sizes cannot be guaranteed as banners can fluctuate up to 1/2" per linear foot. Example: Finished size of a 12' (144") banner can be up to 6" short.
All products are printed in CMYK. If files are submitted in RGB, color shifting will take place. If a specific PMS color is needed, please let us know when you submit the order. We will do our best to meet that specified color.
If you have any questions, please contact a customer service representative at 909-477-0620 or email email@example.com
Raised Spot UV Cards FAQ
Raised Spot UV jobs are set up the same way as Spot UV jobs. When creating a Raised Spot UV job, you must include a Raised Spot UV mask file along with the regular print file.
Please note, the mask file must be vector art created in vector-based programs such as Illustrator.
The Raised Spot UV mask file is used to show where the UV coating needs to be applied.
Please only use solid 100% K (C 0%, M 0%, Y 0%, K 100%) to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.
Spot UV is a flat finish of a shiny layer that goes on the exact spot where you would like your printed piece to have an area of a high gloss coating.
Raised Spot UV is the same process, except the UV that gets applied stands out from the product, that if you run your fingers over the card you will feel the UV. The depth of the Raised Spot UV is 50 microns.
It is recommended that you do not use smaller than 6pt font on the Raised Spot UV Artwork. If, however, you use fonts with thicker strokes, it is recommended that you do not use smaller than 9pt font.
When designing a Raised Spot UV greeting card file, please make sure to leave the mask file at least 0.25" away from the scoring line to avoid varnish breakage and allow for easy folding.
For best results, please make sure that UV coverage is less than 50%. Otherwise, the cards will be stuck together and become a block of cards. Also, The mask file must be a vector art created in a vector-based program such as Illustrator. Otherwise, you won't have sharp edges on the artwork.