Feather Flag Cross Base for custom Flags

Warranty
We do not offer any kind of warranty except for manufacturer defects. Please submit a claim via e-mail and attach photos when possible. This will allow us to assess the damage quickly and resolve the issue faster.
Feather Banner flags are subject to the hazards of the environment, including vandalism and theft, which is not covered in any way. Please take extra precautions.
Flags have a limited life span of 3-4 months, depending on weather conditions.
We will NOT offer any kind of replacement for bent aluminum poles that occur AFTER installation.
Life span of all products may be extended by bringing products in at night and/or during high winds or stormy conditions.
Manufacturing defects are evaluated on a case-by-case basis.
Return Policy
General Return Policy –  We do not accept returns except under certain conditions listed here. Used products cannot be returned. Products must be new in original packaging, and must be returned due to an error by Overnight Grafix. We do not accept returns of any kind on custom orders. All custom orders are considered final after printing. All custom orders must be signed off with a proof before the order is submitted for printing. If a custom order is defective, it will be handled on a case by case basis. Custom flags, preprinted flags, and hardware is considered its own separate product and will be returned pro-rated based on the order. We will gladly exchange a product and only charge for the additional return shipping and re-shipping cost.
Custom Flags - Custom Flags are non-returnable. All custom orders are considered final after printing. All custom orders must be signed off with a proof before the order is submitted for printing. If a custom order is defective, it will be handled on a case by case basis.